Dale Breault, Director
Roxanne Pombrio, Assistant Director
David Versocki, Deputy Director
Matt Castilla, Managing Program Coordinator II
–Cooperative Technology Services
Filicia D'Aversa, Managing Program
Coordinator II –Business Services
Jeffrey Luks, Managing Program
Coordinator II –Administrative Services
Jim McQuade, Managing Program
Coordinator II –Network Services — LAN
Mike Sylofski, Managing Program
Coordinator II –Instructional/E-Learning Services
John Warner, Managing Program
Coordinator II –Administrative Services — Computer & Systems
Stephen Yankowski, Managing Program
Coordinator II –Network Services — WAN/Server Infrastructure
Following are the Service Level Descriptions (SLDs) for each of the service it offers NERIC will offer during the 2016-17 school year. These documents are designed to provide customers with highly-detailed descriptions and other details about NERIC services and clearly outline the responsibilities of both NERIC and it service subscribers.
NERIC Administrative Services encompass a wide array of services designed to provide districts with reliable, efficient and time-saving ways to track, update, report and protect crucial student data.
NERIC Business Services provide school district business offices with software and support to keep operations running smoothly, encompassing fund accounting and administrative software, tax processing, professional development tracking, facilities and security and surveillance services.
Instructional and E-Learning Services include a comprehensive selection of software, tools, and systems targeted to support and enhance classroom and school instructional goals and objectives. Selection planning, implementation services, professional development, and ongoing support and services are offered in numerous areas.
NERIC Network/LAN Services is a comprehensive, proactive service model that delivers customized IT support to participating school districts. This set of services encompasses all aspects of technology support that allows the focus for schools to remain on education, while NERIC focuses on their unique technology needs.
Infrastructure/WAN Services provide support for Internet Access, Telecom Equipment Maintenance, Managed Firewall Service, VOIP Telephone Service and Service Desk Support.