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Itinerant Technology Services

CoSer: 604-7710

Service Code:

604.002.030

Contact:

Matt Castilla
(518) 862-5496
mattcastilla@neric.org

2017-18 Pricing:

Pricing based on NERIC’s 2017-18 service costs and the subscriber’s individual requirements.Pricing is subject to adjustment based on changes to the subscriber’s technology support footprint, which is defined during service onboarding.

 

For schools formerly billed as a Managed IT district for FTE-based technical staff, Itinerant Technology Services (ITS) is designed to provide a pre-selected level of on-site technical support for a mutually agreed upon coverage schedule by varying levels of technicians. A fully articulated Service Level Description (SLD), which outlines all NERIC and district responsibilities, now serves as a crucial blueprint for how this service is provided.