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Programs and Services

NERIC's Executive Team:

Dale Breault, Director
(518) 862-5427

Roxanne Pombrio, Deputy Director
(518) 862-5427

Filicia D'Aversa, Associate Deputy Director
(518) 862-5337


NERIC's Leadership Team:

Matt Castilla, Managing Program Coordinator II – Cooperative Technology Services
(518) 862-5496

Jeffrey Luks, Managing Program Coordinator II –Administrative Services
(518) 862-5381

Jim McQuade, Managing Program Coordinator II –Network Services — LAN
(518) 862-5363

Mike Sylofski, Managing Program Coordinator II –Instructional/E-Learning Services
(518) 862-5499

John Warner, Managing Program Coordinator II –Administrative Services — Computer & Systems Integration
(518) 862-5353

Stephen Yankowski, Managing Program Coordinator II –Network Services — WAN/Server Infrastructure
(518) 862-5373

Girl and boy using technology at Technology Awareness DayIn a geographic service area that covers 17 counties, the Northeastern Regional Information Center (NERIC) partners with seven BOCES to provide advanced technology services to 137 school districts in seven BOCES.

NERIC provides a broad array of services that apply to multiple facets of district operation, such as instruction, student information, finances, human resources, security and test reporting.

NERIC's trained professionals and technical experts are the key components in its charge to provide comprehensive and highly effective services for school district operation. In order to provide the best technology and application solutions possible for each service and program, every software package that is custom-assembled for a district is tested, certified and locally supported.

NERIC enlists dozens of trained and certified technical experts throughout the region who design, install, support and manage hundreds of school districts' wide-area and local area networks. All technical support areas, from help desk troubleshooting to technology maintenance, are covered.

In addition, NERIC's instructional staff development offers district staff the chance to collaborate to further enhance their professional skills and instructional programs. Emphasis on New York State Learning Standards and current courseware are combined with professional training staff to provide high-quality planning and training services districts have come to depend on.

How to use My Learning Plan/Frontline for NERIC meetings and professional development

2018-19 Services Guide and Price List (pdf)View our recently published 2018-19 Services Guide and Price List. For a printed copy, please reach out to the NERIC Communications Team at



NERIC services and support* for school districts include:

*In some instances where products are provided by commercial vendors, 2017-18 pricing information is not yet available. Please contact the NERIC manager listed for more information.

Administrative Services

NERIC Administrative Services encompass a wide array of services designed to provide districts with reliable, efficient and time-saving ways to track, update, report and protect crucial student data.
Cafeteria Services
Data Collection and Reporting Services
Data Privacy and Security Services
Mass Communication Services
Special Education and Medicaid Services
Sporting and Events Management Services
Student Information System Support Services
Testing and Data Reporting Services


Business Services

NERIC Business Services provide school district business offices with software and support to keep operations running smoothly, encompassing fund accounting and administrative software, tax processing, professional development tracking, facilities and security and surveillance services.
Board of Education Services
Equipment Maintenance Services
Facilities Services
Financial and Associated Services
Physical Security Services
Professional Development Tracking


Instructional/E-Learning Services

Instructional and E-Learning Services include a comprehensive selection of software, tools and systems targeted to support and enhance classroom and school instructional goals and objectives. Selection planning, implementation services, professional development and ongoing support and services are offered in numerous areas.
APPR Management Systems
Distance Learning and Videoconferencing
E-Learning (General Support)
E-Learning (Individual Systems Support)
Instructional Technology Integration
Local Assessment Systems
Teacher/Principal Evaluation Systems
Technology Evaluation, Visioning and Planning


Network Services – LAN

NERIC Network/LAN Services is a comprehensive, proactive service model that delivers customized IT support to participating school districts. This set of services encompasses all aspects of technology support that allows the focus for schools to remain on education, while NERIC focuses on their unique technology needs.
IT Services
Security Services
Technical Support – Hardware and Software
Voice and Electronic Communication


Network Services – WAN/Server Infrastructure

WAN/Server Infrastructure Services provide support for internet access, telecom equipment maintenance, managed firewall service, VoIP telephone service and service desk support.
Wide Area Network (WAN)