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Chapter 793 Plan

Section 5: Evaluation

Annual summary of prior year accomplishments:

1. SchoolTool was implemented in 3 (3) districts and one (1) BOCES. For SchoolTool districts: Of these three (3) districts, all three (3) are new to NERIC Student Information System Support. The one (1) BOCES is also new to NERIC Support. This brings the total count of NERIC Student Information Systems supported districts to 121 districts and 4 BOCES. Nutrikids Cafeteria POS services was implemented in three (3) districts and two (2) districts moved to NERIC for Nutrikids support. Participated in Level 1 Cognos Report trainings along with CRB Data Analyst to showcase the new “best-of-breed” suite of Level 1 reports. Continue to provide new documentation and update Data Warehouse and Testing web sites with pertinent information. Held Data Warehouse trainings for new users and for Special Education reporting, Data Team meetings with districts as well as periodic District Data Coordinator meetings. Continued a 2nd year of success of two new Data Warehouse initiatives, the Data Administrator Institute and Shared Data Assistance Coordinator service. The Data Administrator Institute is 12 full day sessions throughout the school year teaching about reporting requirements, accountability, data verification, data teams, and multiple systems used in the process. 15 staff from 13 districts are participating in the Data Administrator Institute. Shared Data Assistance Coordination is a service that assists districts with reporting their data, interpretation of policy and gap analysis. A total of 18 districts are participating in this service during this time period.

2. Upgrading and training of eighteen (18) existing districts to nVision from Finance Manager Software. Implementation and training of nVision software in two (2) new districts. Implementation and training of nVision Timepiece software in two (2) existing districts. Implementation and training of nVision/FM Receivables software in three (3) districts. Moved five (5) WinCap districts to new Citrix farm.

3. Grew Expanded Distance Learning service to six (6) new school districts. Partnered with LHRIC to begin providing DL support for three (3) agencies, including LHRIC. Over 2,600 students are participating in DL courses this year. Began process of sharing daily DL classes with other parts of New York State. Began process of sharing daily DL classes with other parts of New York State. Introduced WebEx as a new tool for virtual collaboration. Continued use of virtual Advanced Placement Statistics course through a combination of synchronous and asynchronous delivery models. Completed the process of migrating fifteen (15) districts from NovaNet CourseWare to alternative platforms. Expanded Online learning service by 2 districts and added Tutorial products to 3 existing Apex programs. Completed migration of all Blackboard courses and users in fifteen (15) districts to the Managed Host 9.1 Server. Approximately 3000 total users and 290 total courses currently use the platform. Formalized Schoology service out of pilot in seven (7) school districts. Partnered with FEH BOCES to expand the number of Model Schools districts to the nine (9) component districts in that region this year. 140 Model Schools workshops have been offered this year with 498 unique registrants. New workshops this year included Gateway to Blended Learning, Monthly Maker Project Group, and Keeping it Real in the Virtual World. Offering a new Model Schools event in Duanesburg – Instructional Technology Camp (Google, Schoology). Continued expansion of application of NAO Robots to curriculum integration through numerous (10) classroom projects, STEM/STEAM events and ‘Hour of Code’ student workshops. Beginning to implement Clarity – Bright Bytes across all districts participating in NERIC’s Model Schools service. Implemented Guidance services in four (4) districts. Expanded Guidance services in one district. Implemented My Learning Plan / OASYS in two (2) school districts, Renaissance Learning in the four (4) school districts, Rubicon Atlas in two (2) school districts, Fast ForWord in two (2) school districts, iObservation in two (2) school districts, and i-Ready in four (4) school districts. Started pilot support of Educational Vistas in one (1) district.

4. NYS Testing Services included 172 agencies (public and non‐public) for ELA 3‐ 8; 172 agencies for Math 3‐8; 170 for Science 4 and Science 8; 108 agencies for NYS Alternate Assessment (NYSAA) and 77 agencies for NYS English as a Second Language Achievement Test (NYSESLAT). Implemented online access to all testing reports. Continued to provide NYSSIS Unique IDs for all students. Provided printing services for the Individual Student Reports for 98 districts. Twelve districts signed on to a new service, WebEdge, allowing for the viewing of ISR’s through the District’s Parent Portal. Expanded access to and trainings for ASAP (Regents reporting system) and streamlined Summer School Regents process in line with other Regents processing.

5. Released Data Warehouse verification reports and developed new Data Warehouse web site, both on the portal. Conducted sessions with district users on utilizing the COGNOS verification reports and general SharePoint training. Held meetings with districts specific to capturing Special Education data and testing, along with additional general District Data Coordinator Meetings. Released a new “best-of-breed” suite of Level 1 reports in conjunction with MORIC and MHRIC. . Made updates to the Data Warehouse Listserv messages to identify the Subject and Audience. Continued to work on improvements to customer service across the board.

6. Coordinated the installation of security related systems and software in two (2) additional districts and expanded service in six (6) districts.

7. Our formal creation of a Technical Account Manager role within the organization has allowed us to thoroughly assess the instructional and technical needs of subscribers by developing and executing their strategic initiatives, thereby improving the overall “customer” experience. Through collaboration with the leadership of our Executive Team and multiple departments within NERIC, the Technical Account Manager Team drafted a Service Level Description document that is provided to subscribers with the intent of establishing a framework (setting the expectation) for what successful Managed IT Service delivery is, and outlining the requirements of both NERIC and the Subscriber throughout the course of service subscription. The newly “rebranded” name of our former Managed IT Service is Cooperative Technology Services (CTS).

Additional utilization of NERIC services generated (at least in part) to Managed IT subscription:

Microsoft EES Licensing was implemented in fourteen (14) additional districts. Email SPAM protection services were implemented in five (5) additional districts. Anti-Virus licensing was deployed in six (6) additional districts. Internet Content Filtering services were implemented in four (4) additional districts. Hosted Email Services were implemented in four (4) additional school districts. Email Archiving Services were implemented in three (3) additional districts. Managed Wireless Services were implemented in five (5) new school districts.

8. Expanded Regional WAN connectivity into 2 new school districts by implementing new broadband circuits for intra-district connectivity and Internet Access Bandwidth. Expanded Regional WAN redundancy through the implementation of additional redundant broadband circuits serving the CVES BOCES region. Upgraded 6 WAN connections from low speed connectivity (T1, 2Mbps, and 10Mbps) to high speed broadband connectivity (100Mbps or 1 GbE). Upgraded multiple new Intra-district WAN designs offering physical cable path redundancy and network transport redundancy. Increased Internet Access Bandwidth speeds serving over 25 school districts. Implemented new central storage platforms for multiple data types and for central storage service offerings, and upgraded the NERIC Plattsburgh Data Center with additional storage capacity and additional WAN connectivity thought the implementation of a new 1 Gbps connection back to NERIC Albany.

Evaluation results for prior year:

1. Implemented new Student Information Systems – SchoolTool in Hammond, Heuvelton, Massena and St. Lawrence-Lewis County BOCES. The NERIC had several school districts that went from In-District Hosted Server to NERIC web hosting. They are: Stillwater, Hartford, Johnsburg, Ballston Spa, and Ichabod Crane-Kinderhook. Implemented Nutrikids in South Glens Falls, Northville, and Lake Placid. Hartford and Elizabethtown School District moved to NERIC for Nutrikids support.

2. Upgraded Voorheesville, Beekmantown, Gloversville, Schenectady, Schoharie, Amsterdam, Duanesburg, Brunswick-Brittonkill, Schodack, Scotia, South Colonie, Canajoharie, Chateaugay, Wheelerville, Niskayuna, Berlin, North Colonie, and Johnstown School Districts from Finance Manager to nVision software. Implemented nVision software in Lake Pleasant and Keene. Implemented nVision Timepiece software in Glens Falls and Galway. Implemented FM/nVision Receivables software in Niskayuna, Ichabod and South Colonie. Moved Canton, Corinth, Granville, Potsdam, and Norwood-Norfolk to our new in-house Citrix Farm. Provided well over 350 hours of training to date, both on-site and in person to date, including Finance Manager, nVision and WinCap applications, this does not include data preparation for nVision upgrades.

3. Grew Expanded Distance Learning service to the Fonda-Fultonville (through HFM BOCES), Averill Park (through Questar III), Schuylerville (through WSWHE BOCES), and Cobleskill-Richmondville, Scotia-Glenville, and Watervliet City school districts. Partnered with LHRIC to begin providing DL support for the Lakeland and Peekskill school districts and Lower Hudson RIC. Over 2,600 students are participating in DL courses this year. Began process of sharing daily DL classes with other parts of New York State. Introduced WebEx as a new tool for virtual collaboration. Continued use of virtual Advanced Placement Statistics course through a combination of synchronous and asynchronous delivery models. Completed the process of migrating fifteen (15) districts from NovaNet CourseWare to alternative platforms. Expanded Online learning service by 2 districts and added Tutorial products to 3 existing Apex programs. Completed migration of all Blackboard courses and users in fifteen (15) districts to the Managed Host 9.1 Server. Approximately 3,000 total users and 290 total courses currently use the platform. Formalized Schoology service out of pilot in Ballston Spa, Berlin, Catskill, Cohoes, Duanesburg, Schalmont and Sharon Springs school districts. Partnered with FEH BOCES to expand the number of Model Schools districts to the nine (9) component districts in that region this year. 140 Model Schools workshops have been offered this year with 498 unique registrants. New workshops this year included Gateway to Blended Learning, Monthly Maker Project Group, and Keeping it Real in the Virtual World. Offering a new Model Schools event in Duanesburg – Instructional Technology Camp (Google, Schoology). Continued Expansion of application of NAO Robots to curriculum integration through numerous (10) classroom projects, STEM/STEAM events and ‘Hour of Code’ student workshops. Beginning to implement Clarity – Bright Bytes across all districts participating in NERIC’s Model Schools service. Implemented Guidance services in Johnsburg (Guidance Direct), Northville (Naviance), Gouverneur (Naviance), and Malone (Naviance). Expanded Guidance services in Broadalbin-Perth (Naviance). Implemented My Learning Plan / OASYS in the Brushton-Moira and Harrisville school districts, Renaissance Learning in the Greater Amsterdam, Potsdam, Schalmont, and Schenectady City school districts, Rubicon Atlas in the Greater Amsterdam and Canajoharie school districts, Fast ForWord in the Gouverneur and Schenectady City school districts, iObservation in the Schenevus and Unadilla Valley school districts, i-Ready in the Burnt Hills-Ballston Lake, Guilderland, Moriah, and Plattsburgh school districts, and Educational Vista in the Bethlehem school district.

4. Successfully processed 488,728 scan sheets in support of the NYS testing project. Printed approximately 107,637 Individual Student Reports.

5. Installed Stanley Security (formerly Sonitrol) in Tupper Lake CSD and Watervliet CSD. Expanded services in Scotia CSD, Schodack CSD, Salmon River CSD, Lansingburgh CSD, Gloversville CSD, and Brushton-Moira CSD

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