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Chapter 793 Plan

Section 3: Goals and Strategies – 3 Year Plan

The Northeastern Regional Information Center (NERIC) seeks to provide information and advice to local BOCES, their components, and other regional and statewide systems in order to maintain standards of compatibility. The local BOCES will act as the coordinator of instructional services for their component districts and as the point of contact for the delivery of these services. In order to provide cost-effective and efficient solutions, local BOCES will consult with NERIC staff prior to making major decisions regarding connectivity standards affecting the implementation of technology within their component districts.

Year 1: 2015-2016

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports, specifically, continuing the recently established multi-RIC approach to consolidating assessment data reporting. Continue working with BOCES School Support personnel in order to form a bridge between the RIC's creation of data reports and the instruction on how to utilize the data in the districts. Evaluate the implementation of data integration services to determine best practice strategies in order to better coordinate efforts. Continue to expand required data collection to extended data domains as determined by NYSED. Begin analysis of relevance and user satisfaction with current student data systems in order to begin planning for additional RFP’s if deemed necessary.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.

Portal Services

Begin working with school districts to implement chosen CMS/LMS system(s). Evaluate early implementation and NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Work with districts to implement hardware and infrastructure models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Begin offering service models to support these emerging fields.

Emerging Technologies

Create a series of communications and opportunities to inform districts of NERIC’s “sandbox” to showcase emerging technologies.

Financial and Employee Management Systems

Continue transitioning current Finance Manager districts over to nVision. Begin reaching out current WinCap districts in order to communicate Harris Solution’s plans for the end of life of WinCap so as to assist said districts with future financial product planning. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support staff evaluation/training platforms. Adjust service delivery based on evaluation of effectiveness and user satisfaction. Continue to assist districts with staff related data reporting.

Managed Services

Implement specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Evaluate current implementations of NERIC’s Managed IT model for providing cost effective onsite technical support to districts in order to further hone the model.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Evaluate current network architecture and protocols involved with hosting school district servers.

Facilities, Transportation, and Security Services

Evaluate current support to school districts on previously selected facilities and transportation platforms. Evaluate said systems with an eye on data integration. Evaluate early implementations established by new security and access control vendors. Select appropriate visitor management system(s) based on prior year pilot. Continue the expansion of NERIC hosted VoIP services where appropriate.

Year 2: 2016-2017

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports. Evaluate current relationship with BOCES School Support personnel in furthering the educational support in data driven instruction. Continue to refine and augment the implementation of data integration services. Continue to expand required data collection to extended data domains as determined by NYSED. Begin the RFP process for potential new student data systems if deemed necessary through prior year’s evaluation.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.

Portal Services

Continue working with school districts to implement chosen CMS/LMS system(s). Continue implementation and NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Continue working with districts to implement hardware and infrastructure models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Evaluate effectiveness of early service models used to support these emerging fields.

Emerging Technologies

Continue to provide opportunities to inform districts of NERIC’s “sandbox” to showcase emerging technologies.

Financial and Employee Management Systems

Continue transitioning current Finance Manager districts over to nVision. Continue reaching out current WinCap districts in order to communicate Harris Solution’s plans for the end of life of WinCap so as to assist said districts with future financial product planning. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support staff evaluation/training platforms. Adjust service delivery based on evaluation of effectiveness and user satisfaction. Continue to assist districts with staff related data reporting.

Managed Services

Continue to refine specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Continue to evaluate and refine current implementations of NERIC’s Managed IT model for providing cost effective onsite technical support to districts.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Evaluate current network architecture and protocols involved with hosting school district servers.

Facilities, Transportation and Security Services

Evaluate current support to school districts on previously selected facilities and transportation platforms. Evaluate said systems with an eye on data integration. Evaluate, compare and contrast implementations of all security and access control vendors. Evaluate implementations of visitor management system(s). Continue the expansion of NERIC hosted VoIP services where appropriate.

Year 3: 2017-2018

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports. Evaluate current relationship with BOCES School Support personnel in furthering the educational support in data driven instruction. Continue to refine and augment the implementation of data integration services. Continue to expand required data collection to extended data domains as determined by NYSED. Begin the RFP process for potential new student data reporting systems with a focus on visual data reporting. Roll out Brite Bytes early warning solution.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.

Portal Services

Continue working with school districts to implement chosen CMS/LMS system(s). Continue implementation and NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Continue working with districts to implement hardware and infrastructure models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Evaluate effectiveness of early service models used to support these emerging fields.

Emerging Technologies

Build collaborative work/training space in new NERIC office to be located at Franklin Academy.

Financial and Employee Management Systems

Finish transitioning current Finance Manager districts over to nVision. Continue reaching out current WinCap districts in order to communicate Harris Solution’s plans for the end of life of WinCap so as to assist said districts with future financial product planning. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support staff evaluation/training platforms. Adjust service delivery based on evaluation of effectiveness and user satisfaction. Continue to assist districts with staff related data reporting.

Managed Services

Continue to refine specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Continue to evaluate and refine current implementations of NERIC’s Managed IT model for providing cost effective onsite technical support to districts.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Evaluate current network architecture and protocols involved with hosting school district servers.

Facilities, Transportation and Security Services

Evaluate current support to school districts on previously selected facilities and transportation platforms. Evaluate said systems with an eye on data integration. Evaluate, compare and contrast implementations of all security and access control vendors. Evaluate implementations of visitor management system(s). Continue the expansion of NERIC hosted VoIP services where appropriate.

Connected School Buses

Begin the process of formally rolling out a service that creates WIFI connectivity for school buses. Support low, medium, and high cost solutions so that all districts have a level of service that they can be comfortable with. Look to the instructional support team to develop a metric whereby student productivity can be measured as a result of regularly utilizing a connected school bus service.

 

Statewide regional information Centers' shared goals 2017-2020

RIC One: Twelve Regional Information Centers working as one to provide statewide technolgy leadership and innovative solutions.

IMMEDIATE GOALS

Governance

Establish a governance framework to manage RIC One initiatives.

High-Impact Projects

Identify, prioritize, implement and evaluate high impact RIC One projects.

Resources

Identify and secure resources to support the implementation of RIC One goals.

Communication

Communicate the RIC One mission, goals, progress and outcomes.

LONG-TERM GOALS

Collaborative Culture

Strengthen the culture of collaboration, innovation and risk-taking.

Technology Trends

Identify emerging technology trends and recommend new opportunities

Efficiency Opportunities

Complete a crosswalk of RIC services to identify areas for collaboration.

 

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