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Chapter 793 Plan

Section 3: Goals and Strategies – 3 Year Plan

The Northeastern Regional Information Center (NERIC) seeks to provide information and advice to local BOCES, their components, and other regional and statewide systems in order to maintain standards of compatibility. The local BOCES will act as the coordinator of instructional services for their component districts and as the point of contact for the delivery of these services. In order to provide cost-effective and efficient solutions, local BOCES will consult with NERIC staff prior to making major decisions regarding connectivity standards affecting the implementation of technology within their component districts.

Year 1: 2014-2015

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports, specifically, continuing the recently established multi-RIC approach to consolidating assessment data reporting. Begin working with BOCES School Support personnel in order to form a bridge between the RICs’ creation of data reports and the instruction on how to utilize the data in the districts. Continue to refine and augment the implementation of data integration services. Continue to expand required data collection to extended data domains as determined by NYSED. Continue to monitor and evaluate current Student data systems offerings for relevance and user satisfaction.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.

Portal Services

Begin the planning process to move beyond the Microsoft SharePoint model of portal services. Create a steering committee to issue an RFP, and review vendor submissions to provide content and learning management systems through a web interface. Specific focus will be on vendors who will be able to utilize, build and expand upon the NERIC’s prior development of data interoperability through the NERIC Connect framework. Create specific workgroups to establish a NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Continue working with districts to refocus hardware and infrastructure planning to include models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Continue establishing best practice service models, policies, and procedures that will allow the NERIC to support these emerging fields.

Emerging Technologies

Create a NERIC housed “sandbox” for the purpose of exploring and sharing emerging technologies with component school districts.

Financial and Employee Management Systems

Continue transitioning current Finance Manager districts over to nVision. Begin reaching out to Harris Solutions in order to assess the company’s plans for the end of life of WinCap as well as identifying what the post WinCap product will be. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support recently implemented staff evaluation/training platforms and begin evaluating effectiveness and user satisfaction. Assist districts with staff related data reporting.

Managed Services

Begin working to create specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Continue to develop and refine NERIC’s Managed IT model for providing cost effective onsite technical support to districts.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Establish network architecture and protocols which will allow increased capacity for NERIC to host school district servers.

Facilities, Transportation, and Security Services

Continue to provide support to school districts on previously selected facilities and transportation platforms with a focus on data integration. Begin the process of selecting additional security and access control vendors in order to provide districts with a wider selection of services. Begin the process of piloting potential visitor management systems to support in districts. Continue the expansion of NERIC hosted VoIP services where appropriate.

Year 2: 2015-2016

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports, specifically, continuing the recently established multi-RIC approach to consolidating assessment data reporting. Continue working with BOCES School Support personnel in order to form a bridge between the RICs’ creation of data reports and the instruction on how to utilize the data in the districts. Evaluate the implementation of data integration services to determine best practice strategies in order to better coordinate efforts. Continue to expand required data collection to extended data domains as determined by NYSED. Begin analysis of relevance and user satisfaction with current student data systems in order to begin planning for additional RFP’s if deemed necessary.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.

Portal Services

Begin working with school districts to implement chosen CMS/LMS system(s). Evaluate early implementation and NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Work with districts to implement hardware and infrastructure models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Begin offering service models to support these emerging fields.

Emerging Technologies

Create a series of communications and opportunities to inform districts of NERIC’s “sandbox” to showcase emerging technologies.

Financial and Employee Management Systems

Continue transitioning current Finance Manager districts over to nVision. Begin reaching out current WinCap districts in order to communicate Harris Solution’s plans for the end of life of WinCap so as to assist said districts with future financial product planning. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support staff evaluation/training platforms. Adjust service delivery based on evaluation of effectiveness and user satisfaction. Continue to assist districts with staff related data reporting.

Managed Services

Implement specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Evaluate current implementations of NERIC’s Managed IT model for providing cost effective onsite technical support to districts in order to further hone the model.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Evaluate current network architecture and protocols involved with hosting school district servers.

Facilities, Transportation and Security Services

Evaluate current support to school districts on previously selected facilities and transportation platforms. Evaluate said systems with an eye on data integration. Evaluate early implementations established by new security and access control vendors. Select appropriate visitor management system(s) based on prior year pilot. Continue the expansion of NERIC hosted VoIP services where appropriate.

Year 3: 2016-2017

Student and Data Management

Continue standard processes previously developed for districts to collect, submit, and verify Student and Assessment data. Continue development of new and improved assessment reports. Evaluate current relationship with BOCES School Support personnel in furthering the educational support in data driven instruction. Continue to refine and augment the implementation of data integration services. Continue to expand required data collection to extended data domains as determined by NYSED. Begin the RFP process for potential new student data systems if deemed necessary through prior year’s evaluation.

Distance Learning

Continue to work in partnership with local schools and BOCES to develop, align, and deliver E-learning services that are presented as a region-wide implementation of standards associated with E-learning.
Portal Services: Continue working with school districts to implement chosen CMS/LMS system(s). Continue implementation and NERIC support model for educational institutional deployment and support of Google and Microsoft 365.

Hardware and Infrastructure

Continue working with districts to implement hardware and infrastructure models, devices, and services that support Computer Based Testing, BYOD, and 1:1 device initiatives. Evaluate effectiveness of early service models used to support these emerging fields.

Emerging Technologies

Continue to provide opportunities to inform districts of NERIC’s “sandbox” to showcase emerging technologies.

Financial and Employee Management Systems

Finish transitioning current Finance Manager districts over to nVision. Continue reaching out current WinCap districts in order to communicate Harris Solution’s plans for the end of life of WinCap so as to assist said districts with future financial product planning. Maintain ongoing review of service effectiveness and satisfaction. Solicit input from outside authorities as needed. Continue to support staff evaluation/training platforms. Adjust service delivery based on evaluation of effectiveness and user satisfaction. Continue to assist districts with staff related data reporting.

Managed Services

Continue to refine specific and transparent service level agreements for managed services in order to provide all component districts with a complete description of what each service does and does not provide. Continue to evaluate and refine current implementations of NERIC’s Managed IT model for providing cost effective onsite technical support to districts.

Disaster Recovery/Business Continuity/Server Hosting

Continue implementation of DR/BC service for component school districts and regional BOCES. Assist districts in developing DR/BC policies and procedures. Evaluate current network architecture and protocols involved with hosting school district servers.

Facilities, Transportation and Security Services

Evaluate current support to school districts on previously selected facilities and transportation platforms. Evaluate said systems with an eye on data integration. Evaluate, compare and contrast implementations of all security and access control vendors. Evaluate implementations of visitor management system(s). Continue the expansion of NERIC hosted VoIP services where appropriate.

 

RIC Directors’ Shared Goals and Action Items 2014-2015

Strengthen each RIC’s capacity to deliver high-quality, cost-effective services to member districts by developing partnerships between the 12 centers.

  • Continue to form service partnerships and encourage specialization around products and services, as appropriate.
    o One API initiative - ricOneAPI - initiative
  • Continue to offer a collaborative catalog of technology integration professional development offerings, at no cost, to districts participating in their local Regional Information Center’s Model Schools Service.
  • Continue to work collaboratively on bids, RFPs and contracts that address statewide needs.

Work in conjunction with SED to provide leadership and support related to the following national and state initiatives: PARCC and CTB (Computer-Based Testing), NYS Educational Data Portal, Great Teachers & Leaders and Common Core Learning Standards.

  • Continue to assist NYSED in communicating important information related to NYS data, assessment, accountability and technology initiatives to the field.
  • Continue to partner with NYSED in order to provide districts with support in leveraging the following PARCC technology readiness tools: Technology Readiness Tool (TRT), System Check Tool and Infrastructure Trial.
  • Continue to work collaboratively to review PARCC and NYS CBT Technology Guidelines and conduct appropriate research to support districts in preparing for computer-based testing.
  • Analyze service challenges and opportunities associated with transitioning to the next-generation K-12 assessments.
  • Continue to work collaboratively to ensure vendor partners are prepared to support new data collection, reporting and interoperability needs.
  • Continue to work in conjunction with NYSED to develop and refine Level 0 Data Warehouse edits, documentation, and best practices.
  • Continue to work collaboratively to expand the reporting capability of the statewide data system to support NYSED reporting requirements.
  • Partner with NYSED in order to support districts’ implementation of NYS Educational Data Dashboards.
  • Continue refine RIC data dashboards, portals and tools to ensure alignment with new New York State initiatives such as Common Core Standards and Great Teachers & Leaders (APPR).
  • Monitor and refine the RICs’ Common Data Views initiative.
  • Evaluate, develop and promote policies and recommendations related to the collection, sharing, privacy and security of sensitive data.
  • Continue to work collaboratively to research technology tools that educators can leverage as they implement learning experiences aligned with the Common Core Learning Standards.

Expand anywhere, anytime learning opportunities by conducting research and defining best practices related to mobile learning devices.

  • Continue to work collaboratively to evaluate management solutions that support administrators, educators, and students in their efforts to effectively leverage mobile devices.
  • Continue to work collaboratively to evaluate teaching and learning solutions that support educators, students and parents in their efforts to effectively leverage mobile devices.

 

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